The term “transformation” has become a tired buzzword in leadership discussions, but the transformation that’s critically needed in the professional services industry still hasn’t materialized. Firms today face industry disruption at lightning speed and in multiple forms – commoditized services, pricing pressure, technological advancements, changing client demands, remote teams and subcontractors, and fresh competition from global sources and non-traditional service providers.
The winds of disruption stirring up the industry are well-recognized, as is the fact that these disruptions demand deep and abiding “cellular-level” change. However, the industry as a whole is failing to respond effectively.
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